Privacy Policy

1. Who We Are

This Privacy Policy applies to the jillikk platform, accessible at jillikk.com, and all associated services, games, and features offered by jillikk to users in the Philippines and other permitted jurisdictions.

jillikk is the data controller responsible for the personal information collected through the Platform. When we refer to "jillikk," "we," "us," or "our" in this Policy, we mean the operator of the jillikk platform. When we refer to "you" or "your," we mean any individual who accesses or uses the jillikk Platform.

This Privacy Policy should be read alongside our Terms & Conditions, which govern your use of the jillikk Platform. By registering an Account or using any jillikk service, you acknowledge that you have read and understood this Privacy Policy.

2. Personal Data We Collect

jillikk collects the following categories of personal data from users:

2.1 Registration & Identity Data

• Full legal name
• Date of birth (for age verification — you must be 21 or older)
• Philippine mobile number
• Email address
• Username and encrypted password
• Residential address (city/province, e.g., Manila, Cebu, Davao, Quezon City, Makati)

2.2 Identity Verification (KYC) Data

• Government-issued photo ID (Philippine passport, driver's license, SSS/UMID card, or PhilSys ID)
• Proof of address documents
• Selfie or liveness verification image (where required)
• Proof of payment method ownership

2.3 Financial & Transaction Data

• Deposit and withdrawal history (amounts in PHP)
• Payment method type (e.g., GCash, PayMaya, BPI, BDO, Metrobank, Visa/Mastercard)
• Transaction reference numbers
• Account balance history

2.4 Gaming & Betting Activity Data

• Game session logs (games played, bets placed, outcomes)
• Bonus and promotion usage history
• Responsible gaming tool settings (deposit limits, self-exclusion status)

2.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser
• Session timestamps and login history
• Cookie identifiers and analytics data

2.6 Communications Data

• Support chat and email correspondence with jillikk
• Survey responses and feedback submissions
• Marketing communication preferences

3. How We Collect Your Data

jillikk collects personal data through the following means:

• Directly from you — when you register an Account, complete KYC verification, make a deposit or withdrawal, contact support, or respond to a survey.
• Automatically — through cookies, web beacons, and server logs when you access and interact with the jillikk Platform.
• From third parties — including KYC verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud detection services, and analytics providers, where necessary to operate the Platform and comply with legal obligations.

4. How We Use Your Personal Data

jillikk uses your personal data for the following purposes:

• Account management: To create, maintain, and secure your jillikk Account.
• Age and identity verification: To confirm that you meet the minimum age requirement of 21 years and to comply with KYC obligations.
• Payment processing: To process deposits and withdrawals in Philippine Peso (PHP) via your chosen payment method.
• Game and platform operation: To deliver the games, betting markets, and features available on jillikk.
• Responsible gaming: To monitor gaming activity, enforce responsible gaming limits, and respond to self-exclusion requests.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct.
• Legal compliance: To comply with applicable Philippine laws, regulatory requirements, and court orders.
• Customer support: To respond to your queries, complaints, and support requests.
• Marketing communications: To send you promotional offers, bonuses, and platform updates — only where you have consented or where permitted by applicable law. You may opt out at any time.
• Platform improvement: To analyze usage patterns and improve the jillikk user experience.

5. Legal Basis for Processing

jillikk processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you (i.e., to operate your Account and deliver jillikk services).
• Legal obligation: Processing required to comply with applicable laws, including KYC/AML regulations and gaming licensing requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time.

6. Data Sharing & Disclosure

jillikk does not sell your personal data to third parties. We may share your data with the following categories of recipients only to the extent necessary:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and card networks, to process your financial transactions.
• KYC and identity verification providers: Third-party services that assist with age verification and document authentication.
• Fraud prevention and AML services: Providers that help jillikk detect and prevent fraudulent activity and money laundering.
• IT and hosting providers: Cloud infrastructure and security service providers that host and protect the jillikk Platform.
• Analytics providers: Services that help jillikk understand Platform usage (data is aggregated and anonymized where possible).
• Regulatory authorities and law enforcement: Where required by Philippine law, court order, or regulatory directive.

7. Cookies & Tracking Technologies

jillikk uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use include:

• Essential cookies: Required for the Platform to function, including session management and security. These cannot be disabled.
• Functional cookies: Remember your preferences (e.g., language, display settings) to improve your experience.
• Analytics cookies: Collect anonymized data about how users interact with the Platform to help us improve performance.
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the jillikk Platform.

8. Data Retention

jillikk retains your personal data for as long as your Account is active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and transaction data is retained for a minimum of five (5) years following Account closure, in compliance with anti-money laundering regulations.
• KYC verification documents are retained for the period required by applicable Philippine gaming and financial regulations.
• Support communications are retained for up to three (3) years following resolution of the relevant query.
• Marketing preference data is retained until you withdraw consent or close your Account.

After the applicable retention period, your personal data will be securely deleted or anonymized.

9. Data Security

jillikk implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jillikk Platform.
• Encrypted storage of sensitive data, including passwords (which are hashed and never stored in plain text).
• Access controls limiting data access to authorized personnel only, on a need-to-know basis.
• Regular security audits and vulnerability assessments.
• Incident response procedures to address any data breach promptly and in accordance with applicable law.

While jillikk takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your jillikk login credentials.

10. Your Privacy Rights

As a user of the jillikk Platform, you have the following rights with respect to your personal data:

• Right of access: You may request a copy of the personal data jillikk holds about you.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data we hold.
• Right to erasure: You may request deletion of your personal data, subject to legal retention obligations and ongoing regulatory requirements.
• Right to restriction: You may request that jillikk restrict the processing of your data in certain circumstances, such as while a dispute is being resolved.
• Right to data portability: You may request a copy of your personal data in a structured, machine-readable format where technically feasible.
• Right to object: You may object to processing based on legitimate interests, including direct marketing. Where you object to marketing, we will cease processing your data for that purpose immediately.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact jillikk support. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

11. Children's Privacy

The jillikk Platform is strictly intended for individuals aged 21 years and above. jillikk does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step during Account registration and KYC processes.

If jillikk becomes aware that personal data has been collected from a person under the age of 21, that Account will be immediately suspended, all associated data will be deleted, and any funds will be returned to the originating payment method where possible.

If you believe that a minor has registered an Account on jillikk, please contact our support team immediately so we can take appropriate action.

12. International Data Transfers

jillikk primarily processes and stores personal data within secure server infrastructure. Where data is transferred to or processed by third-party service providers located outside the Philippines, jillikk ensures that appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

Such safeguards may include contractual data protection clauses, adequacy decisions, or other legally recognized transfer mechanisms. By using the jillikk Platform, you acknowledge that your data may be transferred and processed in jurisdictions outside the Philippines for the purposes described in this Policy.

13. Updates to This Privacy Policy

jillikk reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify you via email or a prominent notice on the jillikk Platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. Your continued use of the jillikk Platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jillikk handles your personal data, please contact our support team. We are here to assist users across the Philippines — whether you're based in Manila, Cebu, Davao, Quezon City, Makati, or anywhere else in the country.

You may reach jillikk's data privacy team at: [email protected]

Please include your registered Account username and a clear description of your request. jillikk aims to acknowledge all privacy-related inquiries within two (2) business days and to resolve them within thirty (30) days.